Refund policy

As a customer it is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this Refund Policy.


Refund is not our idea, we are looking for the best quality of every item on this website. However, you are able to request for a refund if the design is damaged completely and it can’t be solved. We gladly accept returns and exchanges if you contact us within 3 days of delivery and the digital item couldn’t be applied into the software or machine as its description or couldn’t be fixed. We don’t accept cancellations, but please contact us if you have any problems with your order.

Besides, I’d love to have some suggestions for every customer. We can exchange to another item and or customize the file if the file is broken, missed any single part, or it’s not working as the general standards. We’ll try to resolve the mistake or complete your ideas.

We’re looking forward to receiving your satisfaction at any case.


If you couldn’t download the file or find the link as well, first check your site, device or internet again.

Please contact us if you can’t solve the problem.


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged and couldn’t be solved. If you need to exchange it for the same item, send us a massage.